Our Staff

All of our personnel are adequately trained, professional, dedicated, and committed to their jobs and to our clients’ overall well-being.
In order to give the finest quality of service to all of our clients, we provide ongoing support, training, and expertise of our care services to our personnel. When dealing with our clients, we maintain a high level of professionalism and confidentiality.

They are trained in Manual Handling, First Aid, Infection Control, Food Hygiene and Health & Safety amongst others. They also need to have attained or in the process of attaining a QCF (former NVQ)in Health and Social Care.

Equality & Diversity

We ensure equality and diversity in recruiting our staff.

We aim to treat everyone with respect and dignity at all times. We ensure all Service Users/ Clients and staff have the maximum opportunity to their right to freedom of speech; allowing them independence, choice and control of their lives.

We ensure that the Service Users/ Clients maintain their right to decide how they want to live and be supported in their own homes without discrimination.

We make sure that the Service Users/ Clients use Complaint Procedure whenever they need to make a complaint and we welcome and address their concerns as prompt as possible.

We also treat their feedback seriously.